OPI Wireless Customer
Email Service Configuration and Policy Changes:
Beginning the morning of Tuesday, November 29th, and continuing throughout the week we will be making changes to the policies and configuration of our email services. These changes will not only help deter the delivery of Spam and Virus-infected emails to your account, but will also provide a regularly scheduled maintenance of inactive or stagnant accounts on the system.
Please note that once these new policies and procedures are in place, you will need to make configuration changes to your email client. If these changes are not made on or before the morning of November 29th, you will be unable to send email.
If you have any questions about the upcoming upgrades or questions regarding changes needing to be made to your email client, please call our Internet Help Desk at 1-888-565-3200. Our operating hours are Monday through Friday 8am – 11pm and Saturday and Sunday 9am – 6pm.
Please click on the link below for specifics regarding the following changes:
SMTP Authentication Client Changes
Inactive Account Maintenance
SMTP Authentication Client Changes
The Outgoing/SMTP Mail Server will need to be changed to smtp.opiwireless.com, your Account Name will need to be your full email address, and the final change is to require your Outgoing Mail Server to use authentication (Note: Secure Password Authentication is not used).
If you have an email address that is not a opiwireless.com address, and those customers with custom domains, please use your domain where applicable in the instructions we have provided.
Outlook Express Instructions
Netscape 7.x / Mozilla Suite 1.x Instructions
Mac Mail Instructions
Outlook Express Instructions
Step 1. Open Outlook Express. On the menu bar at the top click on Tools, then click on Accounts.
Step 2. Click the Mail tab at the top, then click on your OPI Wireless account so that it is highlighted, and click on Properties on the right.
Step 3. Click on the Servers tab across the top, change the Incoming mail server to pop3.opiwireless.com, your Outgoing mail server should be set to smtp.opiwireless.com. Your full email address should be entered in the Account Name field. Finally, check the box “My server requires authentication”. Click Apply at the bottom and then click OK. Once you are back at the Internet Accounts window click close.
If your email address is not an opiwireless.com address, please make the appropriate modification here.
Step 4. Check your email. If you have any trouble, please give the Internet Help Desk a call at 1-888-565-3200.
Netscape 7.x / Mozilla Suite 1.x Instructions
Step 1. On the menu bar at the top click on Tools, then click on Mail & Newsgroups Account Settings.
Step 2. Click on Server Settings under your OPI Wireless email account on the left. Change the Server Name to pop3.opiwireless.com. The port should be set to 110. The User Name should be your full email address
If your email address is not an opiwireless.com address, please make the appropriate modification here.
Step 3. Highlight Outgoing Server(SMTP) from the column on the left. On the right hand side of the Settings window, the Server Name should be set as smtp.opiwireless.com. Make sure the Port is set to 25. Next, place a check in the box labeled "Use name and password". Also, make sure your User Name is your full email address. Click on the dot to the left of No so it is selected. Finally, click on OK at the bottom of the window.
If your email address is not an opiwireless.com address, please make the appropriate modification here.
If you are unable to send email, please give our help desk a call at 1-888-565-3200.
Mac Mail Instructions
Step 1. At the top of the window click Mail, then choose Preferences from the menu.
Step 2. In the box which opens, click on the Accounts button at the top. On the left hand side of the screen you will see a list of your accounts. Click on your OPI Wireless account. This will populate the settings for that account.
Enter your information in the following boxes as shown below. Change the Incoming Mail server to pop3.opiwireless.com. You will also need to make sure the User Name field has your full e-mail address.
If your email address is not an opiwireless.com address, please make the appropriate modification here.
Step 3. Click on the Server Settings button at the bottom. Your Outgoing Mail Server should be set to smtp.opiwireless.com. From the drop down menu beside Authentication, choose Password. Enter your full e-mail address for the username and enter your password, then click on OK.
If your email address is not an opiwireless.com address, please make the appropriate modification here.
Step 4. Close the window by clicking the ‘x’ in the top left corner of the Accounts window. Choose Save when asked to save changes.
Step 5. Check your email. If you have any trouble, please give our Internet Help Desk a call at 1-888-565-3200.
Inactive Account Maintenance
As of November 29th, 2005, we will begin purging email from inactive accounts. To help maintain adequate disc space on our servers, new messages that are over a year old will be purged from the system. If you have any questions regarding the account maintenance changes please call our Internet Help Desk at 1-888-565-3200.